Thank you for shopping at hum3d.
We do not issue refunds for digital products once the order is confirmed and the product is sent and downloaded.
We provide money-back guarantee if a purchased 3D model has some errors and we cannot correct these errors or help with them.
For additional options we don’t make refund, because it is custom order and immediately after payment we start working on this.
Please contact us for assistance if you experience any issues with purchased products.